Shipping Policy

At {{storeConfig.name}}, we want your shopping experience to be simple from checkout to delivery. This policy explains our shipping fees, processing times, delivery estimates, and how to get help with your order.

1. Shipping Rates

We offer free shipping on orders totaling $119 or more. Orders below $119 are subject to a flat shipping fee of $12.90.

2. Order Processing

Most orders are processed within 1–7 business days after payment confirmation. Processing may take longer during holidays or busy shopping periods.

3. Estimated Delivery Time

Estimated delivery takes 10–15 business days after your order has been processed. Delivery times may vary depending on your location, customs procedures, and other unexpected circumstances.

4. Tracking Your Order

When tracking information is available, we'll send a shipping confirmation email with your tracking details. You can also check your shipment through our website's tracking page or visit https://www.17track.net/en.

Please allow time for tracking updates to appear.

5. Changes to Orders and Addresses

Need to update your order or shipping address? Contact us as soon as possible at {{storeConfig.service_email}}. Changes cannot be guaranteed once your order has been processed for shipment.

6. Customs and Import Fees

International orders may be subject to customs duties, import taxes, or other local charges. Unless otherwise stated at checkout or required by applicable law, these charges are the customer's responsibility.

7. Missing or Delayed Deliveries

If your order is delayed or tracking indicates delivery but you cannot locate the package, check nearby secure locations and contact us for assistance. Please include your order number and tracking details.